AI Advisor Terms and Conditions

Welcome to AI Advisor, an innovative AI chatbot service provided by Inclusive Sport Design (ABN: 80643830693). These Terms and Conditions (Terms) are designed to ensure a secure, transparent, and respectful environment for all users.

1. Acceptance of Terms

By using AI Advisor, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you do not agree to these Terms, you must cease using our platform immediately.

2. Core Values and Commitments

We are committed to providing quality services and we will continue to strive to remain at the leading edge of the technologies that are intended to help you meet your accessibility, diversity, equity, and inclusion objectives.

2.1. Client Confidentiality

Our commitment is to protect the confidential information of all of our users.

2.2 Continuous Improvement

We are also dedicated to continuously improving our platform through technological enhancements and feedback from our community. 

2.3. Regular Updates

We recognise the vital importance of regular updates to our security measures and operational practices so we can work hard to pass on the AI-driven business benefits as they become available.

3. Understanding Our Services

3.1. Business Model

It is important to understand that we on-sell the technologies and services of larger artificial intelligence companies (“AI Companies”) and those entities currently use technologies such as transformers and large language models to provide their services.

3.2. AI Models

AI Companies are rapidly increasing their technical capabilities and new models and methods will continue to evolve and reshape the industry. Consequently, we reserve the right to change, at our sole discretion, the AI models and suppliers we use to provide the services you require.

3.3. AI Development

We also stress how the fluid nature of AI development may lead to variations in model behaviour and output, as rapid change is intrinsic to the evolution of AI technologies, and this dynamic landscape may influence the features or capabilities available for your use.

3.4. Understanding Service Limits

We will provide you with access to pioneering technologies on the clear understanding that you acknowledge and fully accept that:

  • These technologies are still not maturely developed; and 
  • It is likely that these technologies may still contain flaws and shortcomings - although industry experts predict that these weaknesses will significantly decline over time. 

3.5. Inevitable Change

You also acknowledge that AI models are complex and unpredictable and you use them accepting the inherent risks including but not limited to, their decision-making processes, potential biases, and the accuracy of generated outputs. This acknowledgment extends to an understanding that AI behaviour may evolve as models are updated or retrained, which could affect the consistency and reliability of service outputs.

3.6. User Risks

Consequently, your use of these third party AI services is at your own risk. You acknowledge and fully accept that:

  • AI models may generate unexpected, inaccurate, or even offensive content, despite our best efforts to mitigate such outcomes through ongoing assessment of suitable AI models;
  • We have no control over the training data, internal methodology, inherent bias, or possible inaccuracies in any AI technology; and
  • The sheer scale, rapid iteration, and complexity of AI technology makes it impossible for us to comprehensively vet the reliability or suitability of any particular system.

3.7. Risk Acceptance

Please do not use our services unless you:

  • recognise these limitations and agree to bear the associated risks.
  • agree to navigate these uncertainties responsibly, employing caution, and discretion in your reliance on AI-generated information or outputs, especially in contexts requiring high accuracy or in situations with significant consequences.

3.8. No Warranty

We make no representation or warranty (either express or implied) as to the completeness or accuracy of the information contained on our platform or on any third party platform or services that you access through our services.

3.9. Third Party Platforms

The AI Companies who provide the systems that our services are based on have their own legitimate business interests to protect and you must not engage in any activity that would be a criminal act,  violate the rights of others, or cause harm to other people, or that would damage the reputation or impede the operations of with AI Companies or Inclusive Sport Design. 

4. Using Our Services

4.1. Service Use

For the avoidance of doubt these Terms apply unless otherwise agreed or amended by account-specific terms.

4.2. Types of Users

Two types of users will be granted the right to use AI Advisor:

  • Enterprise Users - our core customers and partners, including enterprise organisations, who may contribute to the bot content, deploy the system on their own website or platform and where that use may in some way contribute to the incremental improvement or refinement of content that may subsequently be provided to the general public.
  • General Public - users who use the system features deployed by one of more Enterprise users.

5. User Responsibilities

You must be at least 18 years of age and possess the legal capacity to agree to these Terms and to use AI Advisor service.

5.1. Account Security

You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. Please notify us immediately if you detect any unauthorised use of your account.

5.2. Registration Information

You agree to provide true, accurate, current, and complete information when registering to use the platform and establishing an account (“Registration Information”).

5.3. Updating Information

You agree to maintain and promptly update the Registration Information to keep it true, accurate, current, and complete. 

5.4. Information Accuracy

If you provide any information that is untrue, inaccurate, not current, or incomplete, or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account.

5.5. Prohibited Use

You agree that you will not:

  • Use this platform for any purpose in violation of local, state, national, or international laws.
  • Use this platform as a means to distribute advertising or other unsolicited material to any third party.
  • Use this platform to post or transmit material that is unlawful, obscene, defamatory, threatening, harassing, abusive, slanderous, hateful, or embarrassing to any other person or entity.
  • Attempt to disable, “hack,” or otherwise interfere with the proper functioning of this platform.
  • Violate or attempt to violate the security of the platform, including, without limitation:
  1. Accessing data not intended for platform users or logging onto a server or an account which platform users are not authorised to access;
  2. Attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation; or
  3. Access or use the platform or any portion of it without authorisation, in violation of these Terms of Use or in violation of applicable law.
  • Use any scraper, crawler, spider, robot, or other automated means of any kind to access or copy data on the platform, deep-link to any feature or content on the platform, or bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the platform.
  • Use any device, software, routine, or any other means to interfere or attempt to interfere with the proper working of this platform or any activity being conducted on this platform.

5.6. Invalid Use

Violations of system or network security may result in civil or criminal liability. We will investigate violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

5.7. Protected Areas

Access to some sections of the platform is limited and requires the use of a user ID and password (“Protected Areas”), you agree to only access Protected Areas using your user ID and password. 

5.8. Maintaining Security

You also agree to protect the confidentiality of your user ID and password and not to share or disclose your user ID or password to any third party. 

5.9. User’s Liability

You agree that you are fully responsible for all activity occurring under your user ID. Your access to the platform may be revoked by us at any time with or without cause.

6. Data Collection, Use, and Sharing

We collect the information that you provide directly to us, such as your name and email address, as well as information about your use of our platform, including but not limited to usage data patterns and your personal preferences.

6.1. How We Use Your Information

Your information is then used to provide, maintain, and improve our services, to communicate with you about our services and offers, and to comply with our legal and regulatory obligations.

6.2. Sharing Your Information

Rest assured, none of your personal information will be shared with third parties without your consent, except where such sharing is necessary to provide our services, comply with the law, or protect the rights and safety of our users and the public.

7. Intellectual Property

The original content, features, and functionality of AI Advisor are and will remain the exclusive property of Inclusive Sport Design and its licensors. Our platform and its content may be protected by copyright, trade mark, and other laws in both Australia and foreign countries , and you also acknowledge the similar rights of the providers of third party tools, services, and content that you access when using Ai Advisor.

7.1. User Content

Users may post, upload, publish, submit, or transmit content and information, which must comply with our content standards. By providing user content on the AI Advisor system, you grant us a worldwide, perpetual, irrevocable, non-exclusive, royalty-free licence to use, copy, modify, distribute, publish, and process the information and content provided by you, without any further consent, notice and/or compensation to you or others.

7.2. Copyright Infringement

We respect the intellectual property rights of others and expect our users to do the same. If we receive notice of any alleged copyright infringement we will respond and comply with the applicable laws.

8. Modifications to Terms and Services

We reserve the right to modify or replace these Terms at any time at our sole discretion. 

8.1. Amendments

The revised will be immediately effective once they are posted and we will provide notice of such changes by posting the revised Terms on the platform and/or notifying our users via email. If you continue to use the platform after you have been notified of those changes, you will be deemed to have consented to abide by those changes.

8.2. Service Changes

Inclusive Sport Design also reserves the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of the service.

9. Termination

We may terminate or suspend your account and bar access to the service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms. 

9.1. Survival

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Disclaimers and Limitations of Liability

Our AI Advisor service is provided on an "AS IS" and "AS AVAILABLE" basis. We disclaim all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10.1. Limitation of Liability

In no event will Inclusive Sport Design, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

(i) your access to or use of or inability to access or use the service; 

(ii) any conduct or content of any third party on the service; 

(iii) any content obtained from the service; and 

(iv) unauthorised access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

11. Accuracy and Integrity of Information

Although we attempt to ensure the integrity and accuracy of the platform, it makes no representations, warranties, or guarantees whatsoever as to the correctness or accuracy of the platform and content it contains. 

11.1. Inaccuracies or Errors

It is possible that the platform could include typographical errors, inaccuracies, or other errors and that unauthorised additions, deletions, and alterations could be made to the platform by third parties. In the event that an inaccuracy arises, please inform Inclusive Sport Design so that it can be corrected. 

11.2. Corrections

We reserve the right to unilaterally correct any inaccuracies on the platform without notice and we will have no responsibility or liability for information or content posted to the platform by any non-affiliated third party.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of New South Wales, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

13. Contact Information

For any questions about these Terms, please contact us via contact@inclusivesportdesign.com.

This policy was last updated on 07 March 2024.